Privacy Policy

Last updated on: January 12, 2026

1. Personal Data Administrator

The administrator of your personal data is Elementum Business Solutions Kft., with its registered office at Váci út 1-3, 1062 Budapest, Hungary. For any matters concerning data protection, you can contact us via email at privacy@elementum-solutions.eu.

2. Scope and purpose of data processing

We process your personal data for the following purposes:

  • Provision of services: To create and maintain your account, provide our CRM and automation services as described in our Terms of Service, and to fulfill our contractual obligations to you as a client.
  • Payment processing: To process payments for our services, issue invoices, and manage financial records. We use trusted third-party payment processors and do not store your full credit card information on our servers.
  • Communication: To respond to your inquiries, send important service-related announcements, provide technical support, and share information about product updates, webinars, and other resources, based on your consent or our legitimate interest.
  • Analysis and statistics: To improve our website and services, we analyze user behavior in an aggregated and anonymized form. This helps us understand user needs and enhance the user experience on our platform.

3. Your rights under GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten)
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with a supervisory authority (e.g., the Hungarian National Authority for Data Protection and Freedom of Information)

4. Cookies

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies are small text files stored on your device.

  • Necessary cookies: These are essential for the website to function correctly, such as managing your session and ensuring security. They do not store any personally identifiable information.
  • Analytical cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve our services.

You can manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect the functionality of the site.

5. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These include data encryption, secure server infrastructure located within the EU, and strict internal access controls to ensure the confidentiality and integrity of your information.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers (sub-processors) who assist us in delivering our services, such as payment gateways or cloud hosting providers. All our partners are contractually obligated to comply with GDPR and maintain data security.