Elementum's platform was a game-changer. We unified our online and offline customer data, leading to a 35% increase in repeat purchase rate within the first six months. Their support is second to none.
LTV GROWTH
Unlock Your Retail Potential with Intelligent CRM & Automation
Elementum provides end-to-end solutions that transform your customer experience, automate operations, and significantly increase lifetime value. Drive loyalty and growth with data-driven personalization.
Solutions Tailored for Every Retail Segment
Whether you're a growing boutique or a multi-national chain, our platform is designed to scale with your specific needs.
Perfect for Fashion & Apparel
Manage complex inventories with variants like size and color, predict seasonal trends, and create personalized lookbooks for your customers.
Ideal for Consumer Electronics
Handle warranties, track serial numbers, and implement targeted post-purchase campaigns to upsell accessories and extended service plans.
Built for FMCG & Grocery
Drive repeat purchases with automated replenishment reminders, subscription models, and loyalty programs based on purchase frequency and value.
Designed for Luxury Brands
Deliver a white-glove service with detailed clienteling features, appointment scheduling, and exclusive access to events for your top-tier clients.
Great for Enterprise Retail
Benefit from robust security, custom integrations, and multi-regional support designed for large-scale operations with complex logistical needs.
A Unified Platform for Modern Retail Challenges
We integrate seamlessly into your ecosystem, providing powerful tools to address every facet of your business, from customer engagement to operational efficiency.
Advanced CRM Solutions
Gain a 360-degree view of your customers. Track interactions, segment audiences, and deliver hyper-personalized communication at scale.
Retail Process Automation
Streamline inventory management, order processing, and marketing campaigns. Reduce manual work and focus on strategic growth initiatives.
Customer Experience Hub
Unify all touchpoints to create a consistent and delightful journey for every customer, both online and in-store.
Data & Analytics Engine
Leverage predictive analytics and machine learning to understand customer behavior, forecast trends, and make informed business decisions that drive revenue.
Loyalty Programs
Design and manage compelling loyalty and reward programs that foster retention and turn customers into brand advocates.
24/7 Technical Support
Our expert support team is always available to ensure your operations run smoothly and to help you maximize the value of our platform.
Trusted by Leading Retailers Across Europe
See how we've helped businesses like yours transform their customer relationships and drive growth.
The automation capabilities have saved our marketing team countless hours. We can now focus on strategy instead of manual tasks, and our personalized campaigns are performing better than ever.
Answers to Your Questions
Find answers to common inquiries about our platform, implementation, and support.
How long does the implementation process take?
The implementation timeline varies depending on the complexity of your existing systems and data. A standard implementation for our Professional plan typically takes 4-6 weeks from kick-off to launch. For Enterprise clients, we develop a custom timeline during the initial discovery phase. Our goal is always to ensure a smooth, efficient transition with minimal disruption to your business operations. We provide a dedicated project manager to guide you through every step of the process and ensure we meet our agreed-upon deadlines.
Does Elementum integrate with our existing POS and e-commerce platform?
Yes, our platform is built with an API-first approach, allowing for seamless integration with a wide range of third-party systems. We have pre-built connectors for popular platforms like Shopify, Magento, WooCommerce, and major POS systems. For custom or legacy systems, our technical team can develop bespoke integrations to ensure all your data sources are unified within the Elementum ecosystem. We believe in creating a central hub for your business data, not another silo, so compatibility is a top priority for us.
What kind of support can we expect after going live?
Our partnership extends far beyond the launch date. All clients have access to our technical support via email and chat. Enterprise clients receive a dedicated Account Manager who serves as a strategic partner, providing proactive guidance, regular business reviews, and insights to help you maximize your ROI. We also offer a comprehensive knowledge base, regular webinars on new features, and a commitment to helping you grow and adapt to the ever-changing retail landscape. Your success is our success.
How do you ensure the security of our customer data?
Data security is our highest priority. We are fully GDPR compliant and employ state-of-the-art security measures to protect your data. This includes end-to-end encryption, regular security audits, and robust access control protocols. Our infrastructure is hosted on secure, certified data centers within the EU. We are committed to maintaining the highest standards of data privacy and security, giving you and your customers complete peace of mind. Detailed information is available in our Privacy Policy and security documentation.
Still have questions? Contact our expert team.
Transparent Pricing for Tangible Results
Choose the plan that aligns with your business goals. No hidden fees, just powerful solutions.
Professional
€149 / /user/month
For growing retail businesses that need a powerful, all-in-one platform.
- Full CRM Suite
- Marketing Automation
- Advanced Segmentation
- Standard Reporting
- Email & Chat Support
- Up to 10 integrations
Enterprise
Custom annual billing
For large organizations with complex needs and multi-location operations.
- All Professional features
- Predictive Analytics
- Dedicated Account Manager
- 99.9% Uptime SLA
- Advanced Security & Compliance
- Unlimited Integrations
Your Path to Smarter Retail in Four Steps
Our streamlined implementation process ensures a smooth transition and rapid value realization for your business.
1/4
1. Discovery & Strategy
We begin with a deep dive into your unique business challenges and goals. Our experts collaborate with your team to architect a tailored solution.
- In-depth needs analysis
- Goal-setting workshops
- Custom solution blueprint
2/4
2. Seamless Integration
Our technical team handles the full integration process, connecting Elementum with your existing POS, e-commerce, and ERP systems for a unified data flow.
- API-first integration
- Secure data migration
- Pre-launch system testing
3/4
3. Training & Launch
We provide comprehensive training for your staff to ensure they can leverage the full power of the platform from day one. We support you through a successful launch.
- On-site and remote training
- Role-based learning paths
- Go-live support
4/4
4. Growth & Optimization
Our partnership doesn't end at launch. We provide ongoing support and strategic guidance to help you continuously optimize performance and adapt to market changes.
- Dedicated account manager
- Quarterly business reviews
- Proactive performance monitoring
Ready to Revolutionize Your Customer Experience?
Let's discuss how Elementum can tailor a solution to meet your unique business challenges. Schedule a no-obligation demo with one of our specialists today and see the platform in action.
Book a Free Demo